# Welcome

## Contents

### How to use eBanking

In the User Guide section of the menu pertains to eBanking, our online banking platform. Click on these topics to learn further:

* [**Getting Started**](https://help.europacbank.com/help/ebanking/getting-started): Learn how to customize eBanking to fit your needs.
* [**Security**](https://help.europacbank.com/help/ebanking/security): Essential topics related to securing your account.
* [**Account Information**](https://help.europacbank.com/help/ebanking/account-information): How to view your activity and download e-statements.
* [**Customer Service**](https://help.europacbank.com/help/ebanking/customer-service)**:** How to securely communicate with our staff using the Support Center.
* [**Transfers**](https://help.europacbank.com/help/ebanking/transfers)**:** Anything that you need to know about fund transfers is nested in this section.
* [**Bank Card**](https://help.europacbank.com/help/ebanking/bank-card)**:** If you are a resident of the [Single Euro Payments Area](https://en.wikipedia.org/wiki/Single_Euro_Payments_Area)  , or SEPA, you are eligible for our bank card.
* [**Trading & Investing**](https://help.europacbank.com/help/ebanking/trading-investing)**:** The section is dedicated to investors. Topics include how to apply for a brokerage account, buying mutual funds, and investing in precious metals.

### Frequently Asked Questions

The FAQ section contains all other instructional and educational content—banking, trading, investing, and more.

{% hint style="info" %}
**Still need help?** [Contact us](https://help.europacbank.com/help/contact-us).
{% endhint %}

*Last Updated on August 28, 2021.*


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