Contact Us

To All Existing Clients
For faster response times, please use one of the following methods:
1. Create a Case
Please create a trackable case in eBanking Support Center.
2. Schedule a Call
To speak to our dedicated Client Services team, schedule a call here.
Telephone & Fax
Email
Regular Business Hours
Toll Free: +1-888-527-4041
Local (Puerto Rico): +1-787-305-3663
United Kingdom:  +44-20-3318-4096
Hong Kong: +852-5808-2784
Fax: +1-787-395-7184
General Inquiries: [email protected]
Trading Support: [email protected]
Partnership/Affiliate Inquiries: [email protected]
Trading & Investing: [email protected]​
To report any fraudulent activity, please e-mail [email protected]. This includes receiving suspicious and/or unsolicited emails from someone purporting to be an employee or customer of Euro Pacific Bank.
Monday to Friday, 8am to 4pm (UTC – 4:00)
Current local time in San Juan, PR​
Outside of these hours, limited support is offered 24/7 at any of the provided phone numbers.
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Last modified 2yr ago