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  1. eBanking User Guide
  2. Bank Card

Report Card Lost/Stolen

The page will show you how to report a lost/stolen card.

PreviousLoad Bank CardNextTrading & Investing

Last updated 3 years ago

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The fastest way to report your card lost or stolen is to log into your > Accounts tab > click the Block/Suspend Card button next to your card number. The card will be immediately blocked from further use.

Call from the IVR numbers below and follow the steps provided to immediately block the card and report it stolen.

  • Toll Free: +1-888-527-4041

  • Local (PR): +1-787-305-3663

  • United Kingdom: +44-20-3318-4096

  • Hong Kong: +852-5808-2784

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