Report Card Lost/Stolen

The page will show you how to report a lost/stolen card.

Recommended Option

The fastest way to report your card lost or stolen is to log into your eBanking > Accounts tab > click the Block/Suspend Card button next to your card number. The card will be immediately blocked from further use.

Phone-In Option

Call from the IVR numbers below and follow the steps provided to immediately block the card and report it stolen.

• Toll Free: [phone]

• Local (PR): [phone]

• United Kingdom: [phone]

• Hong Kong: [phone]