Contact Us

To All Existing Clients

For faster response times, please use one of the following methods:

1. Create a Case

Please create a trackable case in eBanking Support Center.

2. Schedule a Call

To speak to our dedicated Client Services team, schedule a call here.

Telephone & Fax
Email
Regular Business Hours
Telephone & Fax

Toll Free: +1-888-527-4041 Local (Puerto Rico): +1-787-305-3663 United Kingdom: +44-20-3318-4096 Hong Kong: +852-5808-2784 Fax: +1-787-395-7184

Email

General Inquiries: [email protected] Trading Support: [email protected] Partnership/Affiliate Inquiries: [email protected] Trading & Investing: [email protected]

To report any fraudulent activity, please e-mail [email protected]. This includes receiving suspicious and/or unsolicited emails from someone purporting to be an employee or customer of Euro Pacific Bank.

Regular Business Hours

Monday to Friday, 8am to 4pm (UTC – 4:00) Current local time in San Juan, PR

Outside of these hours, limited support is offered 24/7 at any of the provided phone numbers.