Request Bank Card PIN

The article shows you how to request your bank card's PIN.

Your Bank Card must be activated to request a PIN. If you’re unsure if your card is already activated, please read this article.

If your card is already activated with a PIN and you simply want to request a new PIN, find your Bank Card in the Accounts Overview in the Accounts menu. Clicking the icon next to your Bank Card displays New PIN Request.

1. Go to the Card Portal.

2. On the login page, enter your SAN or Email and Access Code. Your SAN number can be found on the back of your card

Don't have your access code?

1. Click the “Forgot Access Code?” link below the login button.

2. Enter your Card Number or SAN and the Email you registered when ordering your card.

3. You will receive an email with your Access Code.

4. Return to the login screen and enter your Card Number or SAN and Access Code.

3. Select the Manage My Account tab and choose the Retrieve My PIN option.

4. Review the disclaimer and select Continue to view your PIN.