# Customize Your Alerts You can manage which actions in eBanking you will receive email and SMS **Alerts** for. Some alerts may be set by the Bank administrator as mandatory,and therefore cannot be modified or disabled. Some of the SMS and email alerts you'll be able to manage include: * New Customer Message * International Transfer * Pending Authorization * Card Top Up * Support Center Cases * And more Manage your alerts by clicking ![](https://firebasestorage.googleapis.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_-ylVb0hvxbUXyo5fz%2Fuploads%2FU3Krc3YAiWEPEf8O1XNQ%2Ffile.png?alt=media) and selecting **Manage Alerts**. ![](/files/-Ma7V7OGXfIZZU0YIVQR) ![](/files/-Ma7VHlcPxdlVVKyCUE9) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.europacbank.com/help/ebanking/security/customize-alerts.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.